How long will it take to receive my order?

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• All orders are dispatched from our South Africa warehouse. 

Handling time: 6-8 days (Monday – Friday)
Transit time: 10-12 days (Monday – Friday)
Total Delivery Time: 16-20 business days
Order Cut-off Time: 5:00 PM (GMT) Greenwich Mean Time (London)

• Shipping Method

  We ship orders using reliable carriers such as FedEx and DHL. Estimated delivery includes:

  • Handling Time: 6–8 business days (Monday to Friday)

  • Transit Time: 10–12 business days (Monday to Friday)

Are your size measurements in inches or centimeters?

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• We provide sizing in both inches and centimeters to make it easier for everyone. Be sure to check our size chart for accurate guidance.

Which Payment Methods can I use?

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• At the Areena Design, we accept all major credit cards and payments made via Visa, Mastercard, American Express, Discover, Diners Club,Apple Pay, and Google Pay

How do I track my order status?

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• Once your order has shipped, you’ll receive a confirmation email with tracking details. You can also track your order anytime through our website.

Do you ship internationally?

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• Yes, we offer worldwide shipping and ensure that all our products meet high global quality standards.

Do I need to create an account to order?

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• No, creating an account is optional. You’re welcome to check out as a guest if that’s more convenient for you.

 

What is the return period?

• We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

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         Can I update or cancel my order?

• To modify or cancel your order, contact us by email or get in touch with our support team. Please note that changes can only be made before your order is shipped.

For Further Inquiries:
If you have any query, please reach out to us at:

Company Name: Areena Design

Phone: +2781 667 2025

Email: info@areenadesign.co.za 

Address: Gate: 4, Shop: S191, Oriental Plaza, Fordsburg, Johannesburg, 2092, South Africa

Company No: 4330239759

Business Hours: Monday to Friday between 9:00 AM to 5:00 PM (GMT+02:00)

Response Time: We aim to respond within 1 business day.